Shipping & Returns
SHIPPING & DELIVERY TIMES
All Stonegifts products are hand made to order in our Boulder, Colorado studio. Please allow up to a week for production and shipping. Please allow extra time for custom, special order and personalized products. Product prices do not include shipping and handling. Orders are shipped via UPS ground unless otherwise specified. Merchandise is shipped at prices in effect at time of ordering. Prices are subject to change without notice.
NO HASSLE RETURNS
Customer satisfaction is our number one priority. No fine print. No limits. No problems.
We built our reputation by doing everything we can to taking care of you and make your buying experience hassle free.
We will be happy to replace your damaged or defective product at no cost to you. There is no time limit , though to help us out we request you let us know within 10 days of receiving your product.
Custom Orders, Tiles and Personalized Product:
Due to the nature of these products we can only offer replacement for damage not refunds.
Please let us know as soon as possible.
Not Satisfied in Anyway:
Just return the product in good condition for a full refund. No time limit. No hassle.
Any questions, comments or return information: Contact Customer Service at:
Phone: 877 786 8380
Stone Gifts products are made from natural stone and/or patina metal. Variations in color, texture and physical properties are not considered defects in the material or workmanship. In fact, these are the characteristics that give our products their individual appeal, adding to their dramatic beauty. Each Stone Gift product is truly a “one-of-a-kind” treasure.
Boulder Works, Inc. (aka Stone Gifts / Quarry Collection) has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided "as is" without any express or implied warranties, including but not limited to implied warranties. In no such event shall Boulder Works, Inc. be liable for any special, indirect, punitive or consequential damages. All users of the information agree that access to any use of the information is subject to the terms and conditions set forth on this page, as well as all applicable laws, and such access and use is at the user's own risk. These terms and conditions are subject to change from time to time without notice by updating.
By accessing this web site, you agree that the laws of the State of Colorado, without regard to the conflict of laws and principles thereof, will apply to all matters relating to use of this web site. You also submit to the personal jurisdiction of Colorado and the venue of the state and federal Courts of Colorado.
Copyright notice for all pages on this web site: Copyright © 2009 stone gifts. All Rights Reserved. Any reproduction of these pages for commercial purposes or for distribution to other persons is a violation of United States Copyright law and may subject you to civil and criminal penalties. You may not modify, publish, transmit, create derivative works or in any other way exploit any of Stone gifts, Quarry Collection or Boudler Works, inc. copyrighted works without first obtaining Boulder Works, Inc. written consent.
All product names, trademarks, service marks or other images in this web site are the property of Boulder Works, Inc. (aka Stone Gifts / Quarrycollection) and the use thereof without the express written consent of Boulder Works, Inc. is strictly prohibited.